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System Emails

Edit the automatic emails AvaHR sends on key events, like application confirmations.

System emails are the messages AvaHR sends automatically when something happens in your account. A good example is the application confirmation that goes to a candidate right after they apply. You do not create these from scratch. They already exist, and you customize the wording so it sounds like your company.

Where to find them

Go to Settings, then Templates under RECRUITING, and select the System tab. This tab lists the system emails that fire automatically on platform events.

Customize a system email

  1. On the System tab, find the email you want to change and open it to edit.
  2. Update the Subject and the Body so they match your voice.
  3. Use the Insert Variable control to add merge fields where you want candidate or job details filled in automatically.
  4. Click Save.

The same merge fields available elsewhere work here, including , , {}, and . For instance, a confirmation that opens with Thanks for applying to the role at {}, feels warm and personal while still sending on its own.

Good to know

You are editing when a system email says, not whether it sends. These emails continue to fire automatically on their events. You are simply shaping the message candidates receive.