---
title: How to Create a Questionnaire
description: Build a reusable set of screening questions, including knock-out questions, under Settings > Screening.
---

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# How to Create a Questionnaire

## Build a reusable set of screening questions, including knock-out questions, under Settings \> Screening.

Questionnaires help you get to know candidates before you spend time on a call. You can build a set of questions once, save it, and attach it to any job. This article walks you through creating one from scratch in the redesigned AvaHR.

![](https://knowledge.avahr.com/hubfs/kb-questionnaire.jpg)

### Where questionnaires live

Go to **Settings**, then open **Screening** under RECRUITING. The Screening page is where you manage **Questionnaires**, **Assessments**, and **Application Forms**. Each one has its own tab across the top. Start on the **Questionnaires** tab.

### Start a new questionnaire

Click **New questionnaire**. This opens the **Create Questionnaire** screen. Fill in the basics at the top:

- **Name**. Give it a clear name so your team knows what it is for, like "Warehouse phone screen".
- **Description**. A short note about when to use this questionnaire. This is for your team, not the candidate.
- **Category**. Pick one of **Screening**, **Culture**, **Technical**, or **General** so your questionnaires stay organized.

### Add your questions

In the **QUESTIONS** section, click **Add Question** and choose a type from the dropdown. You can mix and match as many questions as you need. For each question, type your prompt into the **What's the question?** field. Use the reorder arrows to move a question up or down, and the **X** to remove one.

You can choose from these question types:

- **Short answer**. A single line of text. Good for one-word or one-sentence replies.
- **Long answer**. A larger text box for a fuller written response.
- **Yes/No**. The candidate picks Yes or No.
- **Single choice**. The candidate picks one option from a list you write.
- **Multiple choice**. The candidate can pick more than one option from your list.
- **File upload**. The candidate attaches a file, like a certificate or a work sample.

For **Single choice** and **Multiple choice** questions, add your answer options with **Add option**. You need at least two options.

### Make a knock-out question

A knock-out question automatically flags candidates who give an answer you cannot work with, so you can focus on the people who qualify. Knock-outs are available on the three question types that have selectable answers: **Yes/No**, **Single choice**, and **Multiple choice**.

To set one up, open the question and check **Make this a knock-out question**. Each answer then shows a **Disqualifies** toggle (the lightning icon). Turn it on for any answer that should knock a candidate out. You can also add an optional **Internal reason** for that answer. The internal reason is logged on the candidate for your team's records and is never shown to the candidate.

A few things to know:

- Once you flag an answer, a **Knock-out** badge appears on the question.
- You cannot flag every answer. AvaHR asks you to leave at least one answer that passes, so there is always a way through.
- A candidate who picks a disqualifying answer still completes the whole questionnaire. After they submit, they are automatically moved to **Disqualified**.
- No automatic rejection email is sent. The move to Disqualified is quiet, so you stay in control of any message that goes out.

### Save and activate

When your questions are in place, save the questionnaire. Back on the **Questionnaires** tab, each row shows the category, a question count, and an **Active** or **Draft** toggle. Flip it to **Active** when it is ready to use. The row menu also gives you **Edit**, **Duplicate**, and **Delete**. If you delete a questionnaire, any jobs using it fall back to the default.

### A note on Assessments

Questionnaires collect answers so you can review them. If you want a graded skills test that is scored right or wrong, use the **Assessments** tab instead. This article covers questionnaires only.

### Using your questionnaire

Once a questionnaire is active, you can attach it to a job on the Description step when you post the role (the **Screening questionnaire** card), or send it to a candidate by email. See "Adding a Questionnaire to an Email" for the step-by-step on sending one.

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